Hard drive recovery
Careful evaluation and recovery for clicking, dropped, water-damaged, corrupted, and undetected HDDs.
DFW intake · Nationwide mail-in
Professional recovery for failed hard drives, SSDs, RAID systems, computers, phones, and flash media—with a clear, secure path from first evaluation to final return.
What we recover
Data loss is not one problem. The safest method depends on the storage, the failure, what has already been attempted, and the files that matter most.
Careful evaluation and recovery for clicking, dropped, water-damaged, corrupted, and undetected HDDs.
Advanced pathways for controller failure, firmware faults, damaged connectors, and unreadable solid-state storage.
Priority triage for degraded arrays, failed rebuilds, NAS systems, servers, and business-critical incidents.
Case-by-case recovery for phones, USB drives, SD cards, cameras, and other flash-based devices.
Recovery planning for MacBook, iMac, Fusion Drive, APFS, FileVault, and Apple storage failures.
Data-first help when a computer will not boot, has liquid or electrical damage, or cannot access its storage.
Interactive first-aid guide
Select the device and the most visible symptom. We’ll show the safest immediate action while the media is still in your hands.
This is first-aid guidance, not a diagnosis. The correct recovery method depends on the media condition and incident history.
A process you can follow
Stop using the device and avoid repeated power-on attempts. Starting carefully can preserve more recovery options.
See process & pricingStart a case online. We review the device, symptoms, incident history, and importance of the missing data before recommending the safest next step.
Choose our Euless or Irving intake location, or ship from anywhere in the United States using packing instructions matched to your device.
After evaluation, you receive the recovery path, expected result, timing, and price. Recovery begins only after your approval.
Recovered files are validated with you and returned on suitable storage. Mail-in devices and recovery media are shipped securely.
Data-first by design
Recovery work begins with preservation: understanding the failure, limiting unnecessary power cycles, choosing the correct imaging or hardware pathway, and keeping the original media protected.
Symptoms, sounds, power events, prior attempts, encryption, and file priorities shape the plan.
Chargeable recovery work begins only after the case path, timing, and price are reviewed with you.
Recovered data is checked only as needed to confirm the requested result and prepare secure return.
Built around trust
NEPFOSYS combines hands-on DFW service with nationwide intake designed around careful handling, documented decisions, and straightforward communication.
NEPFOSYS LLCProfessional local and nationwide recovery operations
Risk-first evaluationWe choose the next step based on the condition of the media—not the quickest experiment.
Transparent scopeYou approve the recovery plan and price before chargeable recovery work begins.
Privacy-conscious handlingAccess is limited to what is necessary to evaluate, recover, and verify your requested data.
Real human updatesYou can reach the team handling your case instead of navigating an anonymous ticket queue.
Built for the way you need help
Straight answers
Cost depends on the failure, device, parts, risk, and work required—not simply storage capacity. We evaluate the case and provide the recovery plan and price before approved recovery work begins.
Our process is data-first and risk-aware. We avoid repair prompts, formatting, reinstalling, and unnecessary writes to the original media. The exact evaluation method depends on the device condition.
For eligible cases, the recovery service fee is not charged when no requested data is recovered. Return shipping, replacement media, donor parts, advanced third-party work, or other approved expenses may be separate as described in the service terms.
Yes. Nationwide customers start a case online first, receive device-specific packing instructions, and ship using a tracked carrier. Do not ship a liquid-damaged lithium battery until we confirm the safe method.
Timing varies with the failure and service level. Logical cases may move faster; unstable media, donor-part work, RAID reconstruction, and advanced lab cases take longer. We set expectations after evaluation.
Potentially, if the storage can be stabilized and valid recovery credentials are available. We cannot bypass encryption or account security. Do not submit passwords through the public form.
Not when a device clicks, disconnects, disappears, reports hardware errors, has physical damage, or reads extremely slowly. Software can add stress and write activity. Power it off and ask for guidance first.
Access is limited to what is necessary to evaluate, recover, and verify requested data. Internal case access is restricted, and unnecessary passwords or sensitive file contents should never be placed in the public intake form.
The safest next step starts here
Your first decision can protect—or reduce—your recovery options. Stop using the device, leave it powered off, and tell us exactly what happened.