Euless & Irving intake hours

DFW intake · Nationwide mail-in

Your data matters.
Every byte gets a chance.

Professional recovery for failed hard drives, SSDs, RAID systems, computers, phones, and flash media—with a clear, secure path from first evaluation to final return.

No data, no recovery fee* Approval before recovery Local & nationwide service
Explore
Hard drives SSD & NVMe RAID & NAS Mac & PC Phones USB & memory cards Nationwide mail-in
0+Successful recoveries completed by our team
0 statesNationwide mail-in intake available
2 DFW locationsOfficial customer intake in Euless and Irving
Approval firstKnow the plan and price before work begins

What we recover

Specialized paths for every kind of failure.

Data loss is not one problem. The safest method depends on the storage, the failure, what has already been attempted, and the files that matter most.

Interactive first-aid guide

What should you do right now?

Select the device and the most visible symptom. We’ll show the safest immediate action while the media is still in your hands.

Recommended first action

Power the device off and avoid initialization, formatting, repair prompts, or repeated detection attempts until the failure is assessed.

This is first-aid guidance, not a diagnosis. The correct recovery method depends on the media condition and incident history.

Start a case See this service

A process you can follow

From data loss to a clear next step.

Stop using the device and avoid repeated power-on attempts. Starting carefully can preserve more recovery options.

See process & pricing
01

Tell us what happened

Start a case online. We review the device, symptoms, incident history, and importance of the missing data before recommending the safest next step.

02

Drop off or mail in

Choose our Euless or Irving intake location, or ship from anywhere in the United States using packing instructions matched to your device.

03

Evaluate & approve

After evaluation, you receive the recovery path, expected result, timing, and price. Recovery begins only after your approval.

04

Recover, verify & return

Recovered files are validated with you and returned on suitable storage. Mail-in devices and recovery media are shipped securely.

Data-first by design

The original device is never the place for guesswork.

Recovery work begins with preservation: understanding the failure, limiting unnecessary power cycles, choosing the correct imaging or hardware pathway, and keeping the original media protected.

  • 01
    Evidence-based intake

    Symptoms, sounds, power events, prior attempts, encryption, and file priorities shape the plan.

  • 02
    Controlled decisions

    Chargeable recovery work begins only after the case path, timing, and price are reviewed with you.

  • 03
    Confidential verification

    Recovered data is checked only as needed to confirm the requested result and prepare secure return.

How we protect your data

Built around trust

Your device is treated like evidence, not inventory.

NEPFOSYS combines hands-on DFW service with nationwide intake designed around careful handling, documented decisions, and straightforward communication.

NEPFOSYS LLCProfessional local and nationwide recovery operations

01

Risk-first evaluationWe choose the next step based on the condition of the media—not the quickest experiment.

02

Transparent scopeYou approve the recovery plan and price before chargeable recovery work begins.

03

Privacy-conscious handlingAccess is limited to what is necessary to evaluate, recover, and verify your requested data.

04

Real human updatesYou can reach the team handling your case instead of navigating an anonymous ticket queue.

Built for the way you need help

Local when you want it. Nationwide when you need it.

DFW local intakeChoose an official customer intake location in Euless or Irving.Nationwide mail-inStart from any U.S. state and receive packing guidance.Business responsePriority planning for RAID, NAS, server, and operational loss.

Straight answers

Before you trust anyone with the only copy.

How much does data recovery cost?

Cost depends on the failure, device, parts, risk, and work required—not simply storage capacity. We evaluate the case and provide the recovery plan and price before approved recovery work begins.

Does an evaluation erase or change my data?

Our process is data-first and risk-aware. We avoid repair prompts, formatting, reinstalling, and unnecessary writes to the original media. The exact evaluation method depends on the device condition.

What does ‘no data, no recovery fee’ mean?

For eligible cases, the recovery service fee is not charged when no requested data is recovered. Return shipping, replacement media, donor parts, advanced third-party work, or other approved expenses may be separate as described in the service terms.

Can I mail a device from outside Texas?

Yes. Nationwide customers start a case online first, receive device-specific packing instructions, and ship using a tracked carrier. Do not ship a liquid-damaged lithium battery until we confirm the safe method.

How long does recovery take?

Timing varies with the failure and service level. Logical cases may move faster; unstable media, donor-part work, RAID reconstruction, and advanced lab cases take longer. We set expectations after evaluation.

Can you recover an encrypted drive?

Potentially, if the storage can be stabilized and valid recovery credentials are available. We cannot bypass encryption or account security. Do not submit passwords through the public form.

Should I try recovery software first?

Not when a device clicks, disconnects, disappears, reports hardware errors, has physical damage, or reads extremely slowly. Software can add stress and write activity. Power it off and ask for guidance first.

Will my files remain private?

Access is limited to what is necessary to evaluate, recover, and verify requested data. Internal case access is restricted, and unnecessary passwords or sensitive file contents should never be placed in the public intake form.

The safest next step starts here

Start with the facts.
We’ll map the recovery path.

Your first decision can protect—or reduce—your recovery options. Stop using the device, leave it powered off, and tell us exactly what happened.

Euless intake1001 W Euless Blvd, Suite 412C
Euless, TX 76040 · 682-325-7712
Irving intake4324 N Belt Line Rd #103
Irving, TX 75038 · 682-812-0152
Nationwide mail-inBegin the case first. We’ll provide the correct packing and shipping steps for your device.
Business or RAID emergency?Call 682-325-7712

Start a recovery case

Tell us what happened.

Do not include passwords, passcodes, or sensitive file contents. We will request them securely only if they become necessary.

How would you like to send the device? Required

Need immediate help? Call Euless at 682-325-7712, Irving at 682-812-0152, or email admin@nepfosys.com.